Privacy Policy

Last Updated: June 26, 2026

At ViralV.ai, we value your trust and are committed to protecting your personal data and privacy. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website, use our AI video creation services, or interact with our template marketplace.

1. Information We Collect

We collect information to provide, improve, and secure our services:

  • Account Information: When you sign up using Google OAuth, we retrieve your name, email address, avatar image, and Google account identifier.
  • Media Uploads: To personalize video templates, you upload photographs or other image assets. These are processed by our AI models to generate previews and final video clips.
  • Usage Data: We automatically log data about your interactions with our site, including access times, templates viewed, generation logs, browser type, and IP address.
  • Payment Information: Transaction details are processed securely through our payment processors (e.g., Stripe). We do not store raw credit card numbers on our servers.

2. How We Use Your Information

We utilize your collected data for the following purposes:

  • To provision your user account and deliver customized AI video previews and final downloads.
  • To process transactions, manage subscriptions, and allocate tokens to your creator profile.
  • To improve our AI generation pipelines, interface design, page performance, and overall system security.
  • To communicate important notifications, system alerts, or support responses to your inquiries.

3. Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We share information only in these specific cases:

  • Service Providers: We work with trusted infrastructure providers, database hosts, payment processors, and AI computing vendors who perform services on our behalf.
  • Legal Compliance: We may disclose information if required to do so by applicable laws, court orders, or to protect the safety, rights, or property of our users, the public, or ViralV.ai.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred, subject to standard confidentiality agreements.

4. Cookies & Tracking Technologies

We use functional and analytical cookies to remember your session, preferences (such as light or dark theme), and to understand web traffic patterns. You can manage or disable cookies through your browser settings, although some features of the service may not function properly as a result.

5. Data Security & Storage

We implement robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. We utilize HTTPS encryption in transit, secure hashing algorithms, and regular server-side patching. However, no transmission method over the internet or storage system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights & Choice

Depending on your location, you may have legal rights regarding your personal information, including:

  • The right to request access to and receive details about the personal data we hold about you.
  • The right to update, correct, or amend inaccuracies in your profile information.
  • The right to request the deletion of your account and associated media assets.

To exercise any of these rights, please submit a request through our Support Desk.

7. Children's Privacy

Our services are not designed for or targeted at individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware that a child under 13 has provided us with personal data, we will immediately take steps to remove such information and terminate the account.

8. Changes to this Policy

We update this Privacy Policy from time to time to reflect operational changes, new features, or legislative requirements. We will notify you of any material changes by posting the new version on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please open a ticket in the Support Desk or contact us through our official support channel.